Tropical Trading Co Import Export Trade

Privacy Policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

At Tropical Trading Co, your privacy matters. Whether you’re exploring our gourmet sauces, premium coffee, or specialty imports, we are committed to protecting your personal information and being transparent about how it’s handled.

This policy explains what data we collect, why we collect it, how we use it, and your rights regarding your information.

1. Who We Are

Website Address: https://ttcoventure.com
We are Tropical Trading Co, a trusted name in gourmet condiments and specialty foods.

For any queries related to your data, reach out to us at: trust@ttcoventure.com

2. Information We Collect

We collect your information in several ways:

  • Personal Data You Provide:
    When you place an order, sign up for newsletters, or reach out via contact forms, we collect information like your name, email, phone number, billing/shipping address, and payment details.

  • Comments & Forms:
    If you leave a comment, we collect data shown in the form, along with your IP address and browser information for spam detection.
    If using Gravatar, an anonymized email hash may be sent to check if you use the service. After comment approval, your profile image is visible publicly with your comment.

  • Media Uploads:
    If you upload images, avoid including embedded location data (EXIF GPS). Visitors can extract location data from such images.

  • Automated Data:
    We use cookies and analytics to gather non-identifying information like browser type, pages viewed, time on site, and IP address to improve user experience.

3. How We Use Your Data

We use your data for purposes such as:

  • Fulfilling orders and managing customer service requests

  • Sending you important transactional emails

  • Personalizing your experience on our site

  • Running promotions, offers, or newsletters (with your consent)

  • Improving our products, services, and digital experience

  • Complying with legal obligations

We do not sell your information to third parties.

4. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device to remember your preferences.

  • If you leave a comment, you can opt to save your name, email, and website in cookies for convenience — lasting one year.

  • If you log in, we set temporary cookies for login functionality and display preferences.

  • Additional cookies may be set if you edit or publish content.

You can manage cookie preferences in your browser settings.

5. Embedded Content

Our site may feature embedded content (videos, articles, images) from other websites. This content behaves the same as if you visited the originating site.

These external sites may collect data, use cookies, track interactions, and require login for full functionality. Please refer to their privacy policies for details.

6. Payment Security

All payments are processed via trusted third-party gateways (Razorpay, Stripe, PayPal). We do not store your credit/debit card details. Payment processors use secure encryption.

7. Data Sharing

We only share your data in limited, necessary scenarios:

  • With delivery partners for order fulfillment

  • With payment processors to complete transactions

  • With law enforcement or regulatory authorities if legally required

8. Data Retention

  • Comments: Retained indefinitely for seamless approval of future comments.

  • User Accounts: If you register, your profile info is stored and editable anytime (except username). Admins can also access this data.

  • Order Info: Retained for record-keeping, tax, and support purposes.

9. Your Rights

You have full control over your data. You may:

  • Request access to your stored personal data

  • Ask for corrections or deletions

  • Export your data for review

  • Withdraw consent for promotional communications

  • Request account closure (except where retention is legally necessary)

To exercise your rights, email us at: trust@ttcoventure.com

10. Data Transfers

Our partners and services may operate globally. If your data is processed outside India, we ensure it is handled securely in accordance with global data protection standards.

11. Spam Protection

Visitor comments may be screened using automated spam detection tools to protect the site from abuse and malicious activity.

12. Children’s Privacy

Our products and services are not intended for individuals under 18. We do not knowingly collect data from minors. If discovered, such data will be promptly deleted.

13. Updates to This Policy

We may revise this Privacy Policy to reflect changes in law or our practices. Any updates will be posted here with the revised date. Continued use of the site after updates constitutes agreement with the changes.

Thank you for trusting Tropical Trading Co.

Your privacy is sacred to us — just like the integrity of our products.